PC-Doctor Product Support

We receive a large number of support requests for products other than those developed by PC-Doctor, or for PC-Doctor products whose support is provided by an OEM, such as HP and Lenovo. Refer to the information below to help identify the proper support channel.

For OEM Support, Choose One →

OR

PC-Doctor Toolbox for Windows →

OR
Product Description PC-Doctor Other
Tests hardware (hard drive, memory, CPU, etc.)
Software displays PC-Doctor, Inc. or "Powered by PC-Doctor" logo
Software included on new computer
Performs other tasks (anti-virus, registry cleaner, etc.)
Bought separate from computer for less than $300

Choose One →

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Testimonials
"I just want to reiterate how much I appreciate you jumping in and doing what you can to help me out [...]" Tom Williams, Anywhere Computer Care

"The Service Center product has been an indispensable tool for us in the manufacture of our computer systems [...]" Jeremy Rammalaere

"The PC-Doctor, Inc. tools have been the fastest and most accurate I have used in my years as a computer professional [...]" Robert Pereillo


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Customer Support Request

PC-Doctor technical support answers questions and provides feedback about actively supported PC-Doctor products.

For failed tests, PC-Doctor technical support can explain what the test is doing. Specific advice about what steps should be taken to get the system to have a Pass result on a test is generally outside the scope of the support offered.

Step 1) Product Choice

To submit a support request, please start by telling us what PC-Doctor product you are using.


Hours of Operation:

  • Monday - Friday, 8:00AM - 5:00PM PST

2013 Holidays Observed (Offices Closed):

  • New Year's Day — January 1, 2013
  • President's Day — February 18, 2013
  • Memorial Day — May 27, 2013
  • Independence Day — July 4, 2013
  • Labor Day — September 2, 2013
  • Thanksgiving — November 28 & 29, 2013
  • Christmas — December 23-27, 2013

Self Help Resources: